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Hisham Lotfi was very kind. He waited for me at the airport even if my flight was delayed and greeted me with a smile. Highly rec
Camila April 1, 2022
Poor - I booked and prepaid a transfer through Viator with Rimo Tours. Someone was supposed to be waiting for me with a sign but no-one was there. Then a man approached... read more me with my name on his cellphone. He said my car was delayed in traffic but would be there soon. The driver arrived and took me to my hotel (he had the name and address). The problem occurred at the hotel when the driver told me I hadn't paid. He called his supervisor and I talked to the woman who said they had no record of me paying. The woman also had my correct reference number. Whe I contacted Viator to complain, they contacted Rimo and Rimo said I'd been a no-show. What I think happened is when I was late getting out of Customs my Rimo driver sold my booking information to the person at the airport who approached me. While Rimo may be a good company, all their drivers may not be reputable. Beware of this scam.
Tangarine1 November 3, 2022
Book with Rimo Tours ONLY. - Rimo tours was my go to contact throughout my stay in Egypt. Through WhatsApp they were in constant communication with me, and fulfilled any request I had from airport transport... read more To a private driver on the spur of a moment. Yassmin felt like our own private assistant, she translated for us and it seemed there was no request she could not fulfill. This was our first visit to Cairo and i couldn't recommend this company enough. We booked through Viator for a different tour and had a miserable experience, losing $110 and being treated badly. I wish i had stayed with Rimo the entire time, it was like having a friend to take care of us. Thank you, Yassmin and your very skilled and kind drivers, you made all the difference in our vacation.